For the past few weeks we have been working really hard ‘behind the scenes’ to make sure that the Charity Shop is Covd-19 safe for our staff, volunteers and our customers. We are now happy to say that we are almost ready to reopen, and our target date is Monday 20 July 2020.

Measures to protect our customers include:
allowing only 3 customers in the shop at one time; asking everyone who enters the shop (whether wearing gloves or not) to use the hand sanitizer supplied to prevent cross-contamination; and to follow a one-way system using our Pawprints footprints.

Unfortunately we don’t have a full rota of volunteers at present due to shielding and self isolation, so our temporary opening hours will be:

We will be closed to customers on Tuesdays and Thursdays but will be able to accept donations on these days by appointment only. We will be closed completely on Wednesdays.
We have also made the decision NOT to accept donations when the shop is open to the public, so again there will we are able to offer the opportunity to donate between 9-10am and 3-4pm on shop opening days – again by appointment only.
We have been clearing out lots of old stock to make way for your donations. All new donations however, will have to be quarantined for 72 hours in order to prevent the spread of Covid 19, and we have very limited storage space to do this.
We will be ready and able to start accepting limited variety of good quality, saleable donations from 13 July 2020. We now have to pay for the removal of poor quality items which we cannot sell in the shop – so please bin these or take these to the tip. We will also not be able to make any collections from homes for the foreseeable future.

Due to lack of storage space and quarantine requirements we may also not be able to accept other items, but this will be reviewed on a regular basis. Please enquire when booking your donation appointment.

To make an appointment to deliver donations please ring 07506 750915 during shop opening hours 9am – 5pm Monday to Saturday (but not Wednesday).
Thank you for your support and understanding at this time. We hope that our normal activities will resume in the near future.



New guidance has been agreed by DEFRA, CFSG & ADCH, on reintroducing rehoming of dogs. This was so important to us, as we have taken in so many dogs during the lockdown which effectively doubled our numbers. We had got to the point where we may have had to close intake which would have had detrimental consequences for those dogs that had served their 7 days in local pounds. With so many local rescues closed for intake, we have not been able to find space within an hour radius (the current rule on transporting rescue dogs) and were discussing what we would do should our numbers go over the limit agreed in the constraints of financial implications, at the beginning of lockdown. With no fundraising income, no government grant as an animal charity and no rehoming fees incoming, we anticipated having less than 5 months financial capacity before facing our demise. This is a situation echoed by most animal charities across the country.

The DEFRA guidance effectively allowed us to deliver dogs to adopters. What it doesn’t allow is for us to visit homes to carry out our interviews and home visits, or allow potential adopters to meet the dogs at the kennels. We have worked very hard to find a way of addressing these issues. We decided that our easier to rehome dogs that could be matched with easier homes (experienced dog owners/no kids/cats etc) could work. We ran trials on virtual homechecks and would like to thank all potential adopters for allowing us to do live video feeds from their homes/gardens and with the members if their households. We then invited them to meet the dogs via video and discuss their needs going forward. The next stage was to do a live meet. This was planned to be done in their own gardens and was to be conducted by our behaviourist, Leonie who would adhere to social distancing measures and not enter the house, only oversee the meet in the garden.



We also decided that instead of putting adoption papers in place straight away, we would place dogs in foster for 2 weeks prior to arranging electronic adoption agreements and fees.

All of this means we can continue to meet the rise in demands on our services, pound dogs in our area will have a place of safety to go to at the end of their 7 days, dogs whose owners have sadly passed away also have a place of safety and others who need a haven due to issues in the home (domestic violence, cruelty, abuse etc).

We can assure everyone, we are in constant contact with our new rehomes and receiving the most heartwarming pictures and updates. Once we have been granted permission to share some of these updates, we will post them on group.

This new way of rehoming is extremely time consuming and has taken many hours of telephone conversations, as well as the additional demands on transporting dogs. I would like to thank our very small but excellent team behind making this happen. Your dedication to our dogs has never faltered, and to fellow rescuers, our ADCH advisors and others who have taken the time to check in almost daily to provide a whole network of support and laughter.

And finally, thanks to all of you for supporting us through this awful time. Your encouragement, faith and donations have been incredible. We will continue until our last breath to save as many as we can.

Stay Safe and enjoy the photos of the dogs in their new homes.